Where Milsoft Excels
In many ways, Milsoft has provided smart solutions to utilities long before the advent of the Smart Grid. Doing more with less, and doing it faster and with more accuracy, has always driven our design teams. Tomorrow's utility technologies will provide advances in smart grid monitoring and control that will make Milsoft software even more powerful and useful.
We also recognize that the success of our software, and our company, is directly tied to your satisfaction with our products and services. Milsoft's support mission is to maintain good relationships with its users, and we do that by being there every time.
Milsoft's customer support is phenomenal and our customers commend us in this area more than any other. We believe that a sale is only the beginning of our relationship with you. The real test of any relationship is the support and service provided after the sale. From configuration and setup, through deployment and training and on to continuing support, Milsoft will do all that it possibly can to meet your needs for software enhancements, training and technical support. Unsurpassed customer service and support has sustained Milsoft's growth and success for more than 20 years.
Milsoft has always supported our customers' right to pick and choose between our software and competitors' software, along with a variety of complementary software applications. Milsoft will do everything that we possibly can to ensure that our software integrates seamlessly with your other software, hardware and applications including ERP/CIS, AMR/AMI, SCADA, AVL and Smart Meters (just to name a few). This integration makes Milsoft software a platform that will grow with you each step of the way towards a Smarter Grid.
A Smart Grid makes Milsoft software better, and Milsoft is working on software to make the Smart Grid better. As your electric utility faces new challenges, Milsoft improves its software to help you. This includes unifying our products into a "Core E&O" (Engineering and Operations) solution that will integrate projects and tasks from planning through construction to operations. Milsoft is working to make our software scalable from the smallest to the largest utility, while using the best computing hardware, software and web technologies available.
