ABILENE, Texas - December 19, 2011 - Milsoft Utility Solutions, Inc., Southern Pine Electric Power Association has selected Milsoft Utility Solutions' Interactive Voice Response (IVR) and Outage Management System (OMS).
ABILENE, Texas - December 19, 2011 - Milsoft Utility Solutions, Inc., Southern Pine Electric Power Association has selected Milsoft Utility Solutions' Interactive Voice Response (IVR) and Outage Management System (OMS).
“We are delighted that Southern Pine EPA has chosen to use our software for their operations and customer service needs,” said Brian Carr, VP, sales at Milsoft. “They join hundreds of electric utilities who rely on Milsoft IVR and OMS to meet the needs of their customers.”
Southern Pine EPA began investigating IVR in 2010 as part of their ongoing efforts to provide their customers with the most efficient, reliable and quality service. Milsoft IVR was selected after a formal RFP process. Southern Pine EPA then decided to purchase and deploy Milsoft’s OMS in order to further improve its operations. Jason Siegfried, Taylorsville (HQ) District Manager, said, “We look forward to using Milsoft’s powerful software to help us provide the best possible service to our members.”
About Milsoft Utility Solutions, Inc.
Milsoft has been supplying powerful software solutions to the electric utility industry for over 22 years. Milsoft clients include over 1,000 rural electric cooperatives, municipalities, educational institutions, and consultants both in the United States and abroad. To learn more, start here: www.milsoft.com.
About Southern Pine EPA, MS.
Southern Pine Electric Power Association was incorporated in 1938 and serves 65,000 meters. Our Mission Statement: To provide reliable, safe and efficient services at a competitive price to all customers, whether we are supplying electricity to a poultry farm, an urban subdivision or a multi-million dollar industry. Our Commitment is to set the service standard for the providers of electric service and to remain the power providers of electric service and to remain the power provider for our customers.
###
