Milsoft’s DisSPatch enables you to better manage your electric utility grid during minor and major service outages.
Power system professionals in almost 200 electric utilities use DisSPatch® to discover and respond to service outages in a more informed, effective and efficient manner that will shorten the duration of outages, improve public worker safety, and keep utility employees and customers better informed.
DisSPatch uses data from manual data entry, IVR, AVL, SCADA, AMR/AMI and Smart Meters as well as ERP/CIS and GIS, and displays real time weather data. DisSPatch includes detailed circuit model connectivity and incorporates logical prediction of the location of the cause of an outage. DisSPatch has tools to help manage repair crews, including mobile map viewer and field damage assessment. In addition, DisSPatch maintains a complete archive of outage data to calculate industry standard indices.
DisSPatch utilizes unique power and functionality, which has resulted in DisSPatch being included, for four straight years, in Gartner’s Magic Quadrant for Outage Management Systems. Some utilities have told us that DisSPatch paid for itself during the first major outage after being deployed.
| Minimum Requirements | Recommended |
|---|---|
| CSR Stations: The Calls Manager machines are typically located throughout the utility. These machines need to be networked for access to the consumer data and graphics files. Note: The following requirements are for new hardware. In most instances, the Calls Manager can be run on existing computers. | |
| Intel Core 2 Duo processor | Intel I3, I5 or I7 |
| Windows XP or later | |
| 4 GB RAM | 8 GB RAM or higher |
| SVGA graphics card | |
| 80 GB hard drive | |
| 100 Mbps or higher network connection | 1 GB network connection |
| Sound Card | |
| DisSPatch Client Machine: The DisSPatch Client machine is the powerhouse utilized by dispatchers for supervision and working of outages. Note: Configuration may change based on the size of the utility. | |
| Intel I5 | I7 or Xeon 5500 series or higher |
| Windows 7 x64 | |
| 8 GB RAM | |
| SVGA Video Card | |
| Dual Monitor Capability | |
| 250 GB SCSI hard drive or 7200 RPM ATA/SATA hard drive | |
| 100 Mbps or higher network connection | 1 Gbps network connection |
| Sound Card | |
| DisSPatch Server: The DisSPatch Server machine services all of the CSR stations and DisSPatch machines. An additional server may be required for the SQL server based on the utility size (over 50K meters). Hardware requirements for a separate SQL server would be similar to those below. | |
| Intel Quad Core 5500 series or higher Xeon Processor | Intel Hex Core 5600 series or higher Xeon Processor |
| Windows 2008 Server R2 x64 | |
| 16 GB RAM | 32 GB RAM or higher |
| SVGA graphics card | |
| 4x 150 GB 10K RPM SCSI hard drive (2x in RAID 1 Array – 1 for OS and 1 for SQL) | 6x 150 GB 15k ROM SCSI hard drive (3x in RAID 1 Array – 1 for OS, 1 for SQL and 1 for SQL transaction log) (for systems with high meter counts, a larger array, SAN or use of SSD drives is recommended) |
| 100 Mbps or higher network connection | 1 GB network connection |
| SQL Server 2008 R2 or later | |
| NOTES: For high performance SQL systems, it is recommended that you use a SAN or ISCSI array or direct attached storage and break your arrays into OS, tempdb, transaction log, database. http://technet.microsoft.com/en-us/library/cc966534.aspx. IF VMWare is part of your system design, VMWare ESX3 or better is recommended with direct attached storage or fibre channel or ISCSI SAN. |
