DisSPatch - IVR Manager

An interface between Milsoft software and IVR systems.

The DisSPatch IVR Manager coordinates communication between an IVR system and the DisSPatch system.

• Provides seamless interface to all major IVR vendors
• Provides outage information to callers using some IVR systems
• Provides customizable outage information to callers using PORCHE IVR
• Passes recorded messages to DisSPatch from callers using PORCHE IVR
• Charts call volume
• Archives processed calls
• Provides callback to some IVR vendors, including PORCHE